New Tech Lab Offers Scalable Rollout Solutions

Mobile phones, tablets, handheld scanners, and even laptops often arrive ready to use out of the box for consumers, store employees, and more. But that seamless experience doesn’t happen by chance. It starts
at places like Watco’s new state-of-the-art, climate-controlled technology lab in Springdale, Arkansas.  

It’s here that skilled Watco technicians receive, assemble, test, and activate all types of electronic equipment and server racks for customers across all industries. Customers can also rent this dedicated space and bring their teams on-site. 

 “What sets this technology lab apart is its size,” Vice President of E-commerce and Fulfillment Kris Marvin said. “It has the space for many people to work simultaneously and the power necessary to work on projects of any size.”

Whatever the need, the Watco team scales to fit. Our integrated services allow us to handle a portion of a rollout or manage it from beginning to end with comprehensive services like warehousing, pick-and-pack, kitting and consolidation, and reverse logistics.

Maintaining security is a top priority. Access is controlled with a badge system and is restricted to those with clearance. The lab has an isolated server feed, which offers an extra layer of protection from potential cyberattacks. 

“Customers count on us to scale our services to their exact needs,” Marvin said. “They trust us to get all devices plug-and-play ready when it reaches its destination.” 

Because the lab is located inside the Watco Logistics warehouse, it provides easy access for finished electronics to directly transfer to storage or the dock where it can be shipped domestically or internationally. 

When customers choose Watco Logistics as their technology rollout partner, they gain full visibility of the entire process through our customer portal. Accessible 24/7, this platform features a project dashboard, complete inventory list, and serves as your single source for rollout tracking. 

Once equipment is plug-and-play ready and prepared to be shipped, customers have the option for the Watco team to add GPS-trackers to pallets. That way they can view where their equipment is in real time. 

“Watco Logistics is a one-stop-shop,” Marvin said. “Whether it’s supporting 10 locations or 10,000, Watco’s process stays seamless. Our team deploys with confidence for every site, every time.”

To learn more about Watco’s new tech lab, contact Marvin at (479) 739-5502 or kmarvin@watco.com.